Tag Archives: Consumer Protection

Mark Warner was featured on the CBC Weekend Business Panel talking about the Statement on Artificial Intelligence Risk published by the Centre for AI Safety, Air Canada pilots pulling out of their current labour framework and BMO Financial Group closing its acquisition of the Air Miles loyalty rewards program in Canada. (June 3, 2023) Mr. Warner is a Canadian and U.S. lawyer who has practiced in Toronto, Washington, D.C., New York and Brussels and has advised governments on trade policy and trade negotiations and previously worked on trade and competition issues as counsel in the OECD Trade Directorate in Paris. As a former Acting Legal Director for the Ontario Ministry of Consumer Services, Mark was responsible for prosecutions under the provincial consumer protection laws and regulations (including for door to door water cooler salespeople and the introduction of the Province’s pay day lending laws).

Mark is a former Legal Director of the Ontario Ministry of Economic Development & Trade and negotiated and drafted grant and loan agreements to leading global companies for jobs, investment, research and manufacturing projects in Ontario, including to digital media and gaming companies, like Ubisoft and Digital Extremes. As Legal Director of the Ontario Ministry of Research & Innovation, Mr. Warner led Ontario’s legal team in creating the $250 million Ontario Emerging Technologies Fund (focused in part on the digital media and ICT sectors), the $205 million Ontario Venture Capital Fund and establishing the Ontario Capital Growth Corporation. Mark’s experience with online technologies and e-commerce includes: participating in OECD-wide policy work on laws and regulations affecting e-commerce, acting as Chair, ICC Competition Commission Working Party on E-Commerce and Competition Policy, serving as an original ICANN domain name dispute resolution arbitrator for eResolution and WIPO and as Rapporteur of the Hague Conference on Private International Law Commission on Jurisdiction for Torts in Electronic Commerce.

Mark Warner was featured on the CBC Weekend Business Panel talking about grocery prices, inflation and interest rates, and the launch of a paid subscription version of the ChatGPT artificial intelligence chatbot in the U.S. and a free tool to distinguish between text written by a human and text written by AI programs. (February 4, 2023) Mr. Warner is a Canadian and U.S. lawyer who has practiced in Toronto, Washington, D.C., New York and Brussels and has advised governments on trade policy and trade negotiations and previously worked on trade and competition issues as counsel in the OECD Trade Directorate in Paris. As a former Acting Legal Director for the Ontario Ministry of Consumer Services, Mark was responsible for prosecutions under the provincial consumer protection laws and regulations (including for door to door water cooler salespeople and the introduction of the Province’s pay day lending laws).

Mark is a former Legal Director of the Ontario Ministry of Economic Development & Trade and negotiated and drafted grant and loan agreements to leading global companies for jobs, investment, research and manufacturing projects in Ontario. As Legal Director of the Ontario Ministry of Research & Innovation, Mr. Warner led Ontario’s legal team in creating the $250 million Ontario Emerging Technologies Fund (focused in part on clean energy technologies), the $205 million Ontario Venture Capital Fund and establishing the Ontario Capital Growth Corporation. Mark’s experience with online technologies and e-commerce includes: participating in OECD-wide policy work on laws and regulations affecting e-commerce, acting as Chair, ICC Competition Commission Working Party on E-Commerce and Competition Policy, serving as an original ICANN domain name dispute resolution arbitrator for eResolution and WIPO and as Rapporteur of the Hague Conference on Private International Law Commission on Jurisdiction for Torts in Electronic Commerce.

Mark is a past Chair of the International and Economics Committees of the American Bar Association Section of Antitrust Law as well as a member of the Section’s Task Forces on Competition Policy and NAFTA and Antitrust in the Global Economy. In addition to being a lawyer, Mr. Warner has a Masters Degree in Economics from the University of Toronto.

Mark Warner was interviewed on Canada Talks SiriusXM 167 about how price gouging and deceptive marketing during the COVID-19 pandemic is being addressed in Canada. (May 14, 2020) Mr. Warner is a Canadian and U.S. lawyer who has practiced in Toronto, Washington, DC and New York and has advised governments on trade policy and trade negotiations and previously worked on trade and competition issues as counsel in the OECD Trade Directorate.  As a former Acting Legal Director for the Ontario Ministry of Consumer Services, Mark was responsible for prosecutions under the provincial consumer protection laws and regulations (including for door to door water cooler salespeople and the introduction of the Province’s pay day lending laws).

Mr. Warner has assisted pharmaceutical clients in the global distribution of HIV / AIDS anti-retroviral drugs and the development of innovative patient access programs in the developing world. Mr. Warner was Legal Director of the Ontario Ministry of Economic Development & Trade and led the Province’s legal team for the insolvency / restructuring of General Motors and Chrysler in the difficult context of the 2008-2009 Recession, and advised on trade negotiations and dispute settlement and on economic development, research and innovation grants and loans to corporations, including Huawei. As Legal Director of the Ontario Ministry of Research and Innovation, Mr. Warner also led Ontario’s legal team in creating the $250 million Ontario Emerging Technologies Fund, the $205 million Ontario Venture Capital Fund and establishing the Ontario Capital Growth Corporation.

Mark Warner was interviewed on BNNBloomberg about recent Canadian law enforcement activity relating to price gouging and deceptive marketing linked to the COVID-19 pandemic. (May 14, 2020) Mr. Warner is a Canadian and U.S. lawyer who has practiced in Toronto, Washington, DC and New York and has advised governments on trade policy and trade negotiations and previously worked on trade and competition issues as counsel in the OECD Trade Directorate. As a former Acting Legal Director for the Ontario Ministry of Consumer Services, Mark was responsible for prosecutions under the provincial consumer protection laws and regulations (including for door to door water cooler salespeople and the introduction of the Province’s pay day lending laws).

Mr. Warner has assisted pharmaceutical clients in the global distribution of HIV / AIDS anti-retroviral drugs and the development of innovative patient access programs in the developing world. Mr. Warner was Legal Director of the Ontario Ministry of Economic Development & Trade and led the Province’s legal team for the insolvency / restructuring of General Motors and Chrysler in the difficult context of the 2008-2009 Recession, and advised on trade negotiations and dispute settlement and on economic development, research and innovation grants and loans to corporations, including Huawei. As Legal Director of the Ontario Ministry of Research and Innovation, Mr. Warner also led Ontario’s legal team in creating the $250 million Ontario Emerging Technologies Fund, the $205 million Ontario Venture Capital Fund and establishing the Ontario Capital Growth Corporation.

Mark Warner was interviewed on the CBC Weekend Business Panel about “negative oil” prices, concerns for businesses as jurisdictions begin to re-open, price gouging lawsuits and increased foreign investment screening in the wake of the COVID-19 pandemic. (April 25, 2020) Mr. Warner is a Canadian and U.S. lawyer who has practiced in Toronto, Washington, DC and New York and has advised governments on trade policy and trade negotiations and previously worked on trade and competition issues as counsel in the OECD Trade Directorate. Mr. Warner has provided competition law advice to a major oil company concerning oil refining and retail distribution in North America and on the first ever post-accession EC notification of a merger involving two of Central Europe’s largest refiners of crude oil and has participated in complex securities / antitrust investigations by the SEC and DOJ. Mr. Warner has also participated in an international arbitration relating to the expropriation of the assets of a U.S.-based oil company in Libya and related issues under applicable sanctions and foreign asset control rules.

Mr. Warner was Legal Director of the Ontario Ministry of Economic Development & Trade and led the Province’s legal team for the insolvency / restructuring of General Motors and Chrysler in the difficult context of the 2008-2009 Recession. As Legal Director was responsible for negotiating and drafting Government of Ontario grant and loan agreements to leading global companies for jobs, investment, research and manufacturing projects in Ontario, including for clean energy (solar and wind) and advising on the adoption of the Green Energy Act (Ontario) and a WTO challenge by Japan to its domestic content provisions. As a former Acting Legal Director for the Ontario Ministry of Consumer Services, Mark was responsible for prosecutions under the provincial consumer protection laws and regulations.

Mark Warner was interviewed on the CBC Weekend Business Panel about the economic, legal and regulatory aspects of the COVID-19 virus bailout efforts in Canada and the United States. (March 28, 2020) Mr. Warner is a Canadian and U.S. lawyer who has practiced in Toronto, Washington, DC and New York and has advised governments on trade policy and trade negotiations and previously worked on trade and competition issues as counsel in the OECD Trade Directorate. Mr. Warner was Legal Director of the Ontario Ministry of Economic Development & Trade and led the Province’s legal team for the insolvency / restructuring of General Motors and Chrysler in the difficult context of the 2008-2009 Recession. As Legal Director of the Ontario Ministry of Research and Innovation, Mr. Warner also led Ontario’s legal team in creating the $250 million Ontario Emerging Technologies Fund, the $205 million Ontario Venture Capital Fund and establishing the Ontario Capital Growth Corporation. As a former Acting Legal Director for the Ontario Ministry of Consumer Services, Mark was responsible for prosecutions under the provincial consumer protection laws and regulations.

Mark Warner was interviewed on the CBC Weekend Business Panel about the COVID-19 pandemic, the impact on the global economy and the challenges to Canadian governments in responding. (March 14, 2020) Mr. Warner is a Canadian and U.S. lawyer who has practiced in Toronto, Washington, DC and New York and has advised governments on trade policy and trade negotiations and previously worked on trade and competition issues as counsel in the OECD Trade Directorate. Mr. Warner was Legal Director of the Ontario Ministry of Economic Development & Trade and led the Province’s legal team for the insolvency / restructuring of General Motors and Chrysler in the difficult context of the 2008-2009 Recession. As Legal Director of the Ontario Ministry of Research and Innovation, Mr. Warner also led Ontario’s legal team in creating the $250 million Ontario Emerging Technologies Fund, the $205 million Ontario Venture Capital Fund and establishing the Ontario Capital Growth Corporation. As a former Acting Legal Director for the Ontario Ministry of Consumer Services, Mark was responsible for prosecutions under the provincial consumer protection laws and regulations.

Mark Warner was invited to participate in the Canadian Competition Bureau Data Forum in Ottawa on May 30th, 2019. The workshop featured speakers from business, academia, the legal community, and government, both domestic and international. Participants discussed: the role of antitrust in keeping pace with digital platforms; the boundaries between privacy and competition; the future of data portability and interoperability; and the regulatory and enforcement landscape.

Mark chaired an Insight Research Canadian Sharing Economy Symposium in Toronto in 2015. As a former Acting Legal Director for the Ontario Ministry of Consumer Services, Mark was responsible for prosecutions under the provincial consumer protection laws and regulations. Mark’s experience with online technologies and e-commerce includes: participating in OECD-wide policy work on laws and regulations affecting e-commerce, acting as Chair, ICC Competition Commission Working Party on E-Commerce and Competition Policy, serving as an original ICANN domain name dispute resolution arbitrator for eResolution and WIPO and as Rapporteur of the Hague Conference on Private International Law Commission on Jurisdiction for Torts in Electronic Commerce.

Competition Bureau Conducting Criminal Probe in Ontario Condo Renovation Market

Mark Warner and Steve Szentesi

(May 26, 2016) Earlier today, the Globe and Mail reported that the Canadian Competition Bureau (Bureau) has launched a widespread criminal investigation into the condominium renovation industry in Ontario. See: here.

According to the Globe, the focus of the Bureau’s investigation appears to be potential criminal conspiracy and bid-rigging in the provision of renovation services to condominiums from 2006-2014 with more than 100 condominium boards being compelled to produce records (which appear to be by way of section 11 orders under the Competition Act).

While the Competition Bureau conducts criminal investigations in private, theGlobe’s reporting indicates that this investigation follows earlier compulsory production orders served on renovation companies, that the focus of the probe is the renovation firms (and possibly condo management firms) and not condominium owners and is in relatively early stages.

A Bureau spokesperson was interviewed in connection with the investigation. However, is not clear whether the Bureau may proceed or against whom – for example, whether the Bureau may seek prosecution against any of the renovation companies targeted in the investigation, condominium management firms or others, grant immunity or leniency to any of those involved or enter into settlements with targets.  No violations of theCompetition Act have yet been established.

This case is, however, very interesting and raises a number of important issues for companies and individuals that may be involved in the Bureau’s investigation. These include whether they have violated the Competition Act, should seek immunity or leniency from the Bureau or obtain advice relating to potential criminal exposure related to the document production process (or more broadly).

The case also shows the Bureau’s interest in pursuing competition in high-consumer-impact sectors, including real estate and construction. In the real estate sector, it follows the recent landmark TREB abuse of dominance case. See here.

From a competition compliance and conspiracy/bid-rigging perspective, condominium corporations may also consider seeking advice related to potential criminal or civil exposure in relation to the Bureau’s production orders and enhancing or adopting guidelines and procedures to reduce the potential of collusion or bid-rigging among competing suppliers to their corporations.

Condominium owners and boards who believe they may have suffered loss or damage as a result of any of the alleged anti-competitive conduct under investigation by the Bureau may wish to consider the scope for actions to recover those damages under the private remedy set out in section 36 of theCompetition Act.

It is also worth noting that the Ontario Condominium Act was amended in December 2015 to forbid condominium corporations from entering into certain contracts or transactions unless the procurement process meet certain requirements to be prescribed in a regulation.  To date section 39.1 has not yet been proclaimed by the Lieutenant Governor and the associated regulations have yet to be published.

The Ontario Ministry of Government and Consumer Services that is responsible for the Condominium Act has indicated that the regulations will likely require sealed bids for certain procurement transactions and set out the procedures that would need to be followed and under what circumstances (e.g., for contracts exceeding a certain value). In light of the Globe’s article, condominium boards may wish to consider making representations to the Ministry about the regulations that are in the process of being drafted if they have not already done so.

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Mark is a former Acting Legal Director of the Ontario Ministry of Consumer Services which administers the Condominium Act (Ontario) and in that role was responsible for prosecutions under the Consumer Protection Act (Ontario). The Ministry is also responsible for two administrative authorities that enforce certain real estate-related consumer protection laws – the Real Estate Council of Ontario and Tarion Warranty Corporation. Mark was also interviewed on Newstalk 1010 about the investigation.